FAQ
Fair questions. Straight answers.
The things people usually want to know before they hand something off.
Is GoFetch only pet waste removal?
No. Pet waste removal is one service. GoFetch is a broader home and property services company built around recurring relationships and account-based service management.
What if I do not see the service I need?
Ask. If it is property-related and we can do it well, we want to hear about it. Some requests may require a quote, assessment, or referral path.
Do I have to download the app?
The app/account experience is the goal, but GoFetch is still reachable through the website, call, text, and callback paths.
What areas do you serve?
GoFetch is launching in Greater Jackson and Central Mississippi, including Madison, Ridgeland, Brandon, Flowood, Pearl, Clinton, Richland, and Canton. If you are outside the current area, submit a market request.
Do commercial properties get custom plans?
Yes. HOAs, property managers, apartments, businesses, and organizations can request property plans built around recurring needs, service scope, and location.
How quickly will someone respond?
Calls, texts, and chats are always received, and a GoFetch team member or assistant will guide you to the next step. We’ll respond as quickly as possible.
How does pricing work?
It depends on the service. Some services have straightforward recurring pricing, while others need a quote or a quick property assessment first. Service availability depends on location, route capacity, and project scope.
Who shows up to do the work?
GoFetch is built around repeat property relationships. Over time your FetchPro learns your property, your schedule, and the details that matter, with timestamped work updates and before-and-after photo direction in your account.
